UX design that gets people to call, book or ask for a quote
Visitors who leave your site without calling rarely tell you why. Our UI/UX design services find where they give up and redesign those steps for a phone: the call button, the quote form, the booking flow.
Concept: Hollis Hair Studio, an invented salons and beauty business
UI/UX design
Fewer drop-offs between a search and a booked job.
What you get
Website UX audit
We go through your site on a phone the way a customer would and list every place people stall, from slow pages to buried phone numbers.
Shorter paths
The steps from landing on your site to calling, booking or asking for a quote, mapped and shortened before anything new is drawn.
Forms people finish
Quote and booking forms cut to the questions you really need, with clear error messages and a thank-you page that says what happens next.
Landing pages for ads
One page per ad or offer, with one job and one clear button, so paid clicks stop landing on your home page.
Phone first and accessible
Screens designed for a phone in one hand, with contrast, text size, tap targets and forms checked against the WCAG accessibility guidelines.
Ready to build
Designs, notes and files your developer can build from, or we build it ourselves through our website service.
How it works
Watch and measure
We use your site on real phones, read your analytics and call data, and mark where people drop off.
Map the shorter path
The fewest steps from landing to a call, booking or quote request, agreed with you in simple page sketches first.
Design and prototype
Full screens for phone and desktop, down to the error messages, in a clickable prototype you can try yourself.
Build, then measure again
We or your developer build it, then we compare calls and form requests before and after, and plan the next round.
Is it right for you?
A good fit if
- People visit your site but don’t call or book
- Your quote or booking form is long, or breaks on phones
- Customers say your site is hard to use on a phone
- Your ads send paid clicks to your home page
What we won’t do
- Redesign everything when a few fixes would do
- Hide your phone number to push people into a form
- Add pop-ups, countdown timers or fake urgency
Questions
Still unsure? Ask us directly and a person will reply within one business day.
Ask a questionWhat’s included in a website UX audit?
A walk through your site on a phone as a customer would, a read of your analytics and call data, and a written list of problems ranked by how much they matter, each with a fix. We do it remotely for businesses anywhere in the US and Canada, and you can act on it yourself or with us.
Why is my website not getting leads?
It’s usually one of these 4 problems: the wrong people arrive, the page is slow on a phone, the next step is hard to find, or the form asks too much. Your site carries real weight: after reading positive reviews, 54% of consumers go on to check the business’s website (BrightLocal, 2026). An audit shows which problem is yours.
How much does a website redesign cost?
It depends on how much needs to change. Fixing a form and a few key pages costs far less than rebuilding the whole site, which is why we start with an audit. You get the price in writing after a short call about your site, before any work starts.
Can you redesign my website without losing rankings?
Usually, yes, if it’s planned. We keep the pages that rank, redirect every old address to its new page, carry over titles and content that work, and check Google Search Console after launch. Many ranking drops after a redesign come from deleted pages and missing redirects.
What’s the difference between UI and UX?
UX is how easy it is to get something done, like booking a cleaning in under a minute. UI is how the screens look: buttons, type and colors. For a local business, UX usually matters more, so we fix the path to the call first and the look second.
Will it work with my booking system?
Usually, yes. We design around the booking, scheduling or quoting tool you already use, and tell you early if something won’t fit. If a tool forces customers through too many steps, we’ll show you where, so you can decide whether it’s worth switching.
Your next customer is searching now
See where you rank on Google Maps today, street by street, before you decide anything. Free, with no card and no sales call.
- Your Google Maps rank at 49 points around you
- A check of your Google Business Profile and AI answers
- The 3 fixes we’d make first, in plain English