Questions local business owners ask us

With local businesses across the United States and Canada, remotely. Google Maps reports, profiles and websites don’t need us on site, and you get one named expert and a monthly call wherever you are.

Local service businesses: plumbing, HVAC and electrical, roofing and construction, cleaning, landscaping, auto repair and detailing, salons and beauty, restaurants and cafés, and many others that serve customers in a local area.

Each package is quoted after your free Maps report, a free case review or a short call, and the price is in writing before work starts. Monthly plans run month to month. See pricing for what each package includes.

Your domain, Google profile, analytics and ad accounts stay in your name. What you take with you from a website depends on the platform, so we agree it in writing before we start.

Yes. You can start with one fix, a profile rebuild or a website, and add more later, or never. The free Maps report tells you where to start.

Google ranks local results by relevance, distance and prominence. You can’t move your address, so the work is the other two: the right primary category, a complete profile, a page on your website for each service, consistent listings and a steady flow of genuine reviews. Nobody can promise the top spot, so we show you where you stand on a 49-point map every month.

Search your business name and city first. If you don’t appear, the profile itself may be unverified, suspended or merged, and that’s a fix. If you appear for your name but not for searches like “plumber”, it’s a ranking problem, which local SEO addresses. Your free Maps report tells you which one you have.

We quote each business in writing after the free report, because a one-location cleaner and a roofer covering six towns need different work. You see exactly what’s included and the monthly price before anything starts, and you can cancel any time.

Profile fixes can show within weeks. Rankings across a wider area usually take months and depend on your competitors, so we won’t give you a date we can’t control. You get a new 49-point map every month, so you can judge the progress yourself.

Usually, yes. Your profile wins searches close to you. A website with a page for each service helps you rank farther out, answers questions before people call and gives AI tools something to cite: business websites were 42% of AI citations in BrightLocal’s 2026 local AI study.

Yes. Google Business Profile is free from Google. When an agency manages it for you, the fee is for their work, not the profile, and Google requires agencies to tell you that in writing. Your free report includes 3 fixes you can make yourself.

No. Google says no one can guarantee a #1 ranking, and its rules for agencies ban promising top placement. What we promise is the work in your plan, a monthly map that shows what changed and an easy exit if it isn’t working for you.

No long-term contract. Our plans run month to month and you can cancel any time. You stay the owner of your Google Business Profile, domain, website and ad accounts, and if you leave, you get exclusive control back within 7 business days.

No. PinGravity is an independent agency, not affiliated with or endorsed by Google. Google Business Profile is free from Google, and our fee is for our work.

Yes. Agencies can resell our local SEO and Google Business Profile work under their own brand, and send us client suspensions and verification problems. We also consult for agency owners. Partner terms are sent on application.